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Service Department

Tim Walde working on an old K-12FD saw

Servicing emergency equipment is at the heart of what we do at Eastern Fire Equipment Service. From Firecom headsets to Cutters Edge Rescue saws and Bullet Raker Chains, our service department is committed to providing the highest level of service, so you’ll always be happy you chose us.

We work with fire departments across the east coast and perform repairs and maintenance at our shop in Lemoyne, PA, just outside of Harrisburg, PA.

Factory Authorized Service Center for Jonsered and Husqvarna.

Fire & Rescue Saw Service

As a firefighter, you count on your tools to get the job done right. Keeping your equipment in tip-top shape means regular maintenance and timely repairs.

At Eastern Fire Equipment Services, we offer professional maintenance and repair service for a variety of saws including:

  • Fire & Rescue Saws
  • Chainsaws
  • Cutters Edge
  • Tempest
  • Unafire
  • Husqvarna
  • K-12
  • Jonsered
  • Redmax
  • Rescue Saws
  • Power Saws
  • and more!

As an authorized service center for Jonsered, Redmax, and Husqvarna, we have the tools and expertise to keep your machines running right for years to come.

In addition to complete repairs, we also offer preventative maintenance for fuel and ignition systems to ensure your equipment starts when you need it most. We also specialize in small engine repairs on emergency equipment.

We offer service across the United States at our shop in Lemoyne, PA, just outside of Harrisburg, PA.

Firecom Headset Repair

employee fixing headset

You count on your headsets or intercom system for smooth communication during emergencies. That’s why it’s so important to repair problems with your system as soon as possible.

Our experienced technicians can repair your Firecom headsets and make them look and function like new again. In most cases, headset or intercom repair service is much more cost-effective than replacing individual components or installing a brand new system.

As an authorized dealer for Firecom, Eastern Fire Equipment Services can handle headset and intercom system repair for all Firecom systems. We understand how important it is to keep the lines of communication open.

We work with fire departments throughout the east coast and handle repairs and reconditioning services including:

Wired headset / intercom repair and reconditioning

  • Comm Cable Repair
  • Speaker Repair
  • Headband Cable Replacement
  • Repair or Replacement of Headphones with Broken or Bent Boom Mics
  • and more!

Wireless headset / intercom repair service and reconditioning

  • Boom Mic Repair
  • Replacement Batteries

Our technicians can also come directly to your fire station to troubleshoot your Firecom system, depending on your location. Contact us to schedule a service call.

Cutters Edge Rescue Saw Parts & Service

You count on your tools to save lives. Regular maintenance ensures your devices are ready when you are. As a service center, we handle repairs and maintenance for all makes and models of Cutters Edge rescue saws, including multi-cut and rotary saws.

Our service department understands how your tools should function. That means quality repairs and maintenance you can count on from professionals who’ve been where you are.

We also stock a full line of OEM replacement parts for all models of Cutters Edge rescue saws and ship nationwide! Our service department services all makes and models of Cutters Edge rescue saws across the United States! Contact us for details!

rescue saw torn apart ready to be cleaned and services

Truckman’s Choice Parts & Service

Eastern Fire Equipment Services has been an authorized service center for Cutters Edge rescue saws for decades. Even though Cutters Edge has gone out of business, Eastern Fire Equipment Services will continue to provide repair and maintenance services to Cutters Edge saws, using OEM parts. 

Because these OEM parts are the same used to build Cutters Edge saws, they are guaranteed to fit and keep the following models in working order:

  • 600 Series Multi Cut Fire Rescue Saws (Some parts are now obsolete)
  • 2000 Series Multi Cut Fire Rescue Saws
  • 2100 Series Multi Cut Fire Rescue Saws
  • 760R H1 Series Rotary Saw
  • 970970R H1 Series Rotary Saw
  • 760R H2 Series Rotary Saw (Engine Parts Only at this time)
  • 970R H2 Series Rotary Saw (Engine Parts Only at this time)

Bullet® Chain & Carbide-Tipped Chain Sharpening Service

employee sharpening chains from saws

Our Bullet® raker fire carbide-tipped fire department ventilation chain is designed specifically for fire and rescue cutting and cuts through most materials with ease. But it’s not indestructible. Over time the chain becomes dull. Our chain is also designed to allow chips of carbide to break away through normal use.

If six or more of the cutters are missing 50% or more of the carbide, this can cause vibration and chain chatter, which increases the chances of additional carbide breakage. If the damage goes unchecked, it can lead to catastrophic breakage of the chain at the rivet.

Fortunately, Our chain and other carbide-tipped chains can be repaired and sharpened, avoiding the expense of a new chain. In fact, by restoring your chain, you’ll save 60% over the cost of chain replacement.

Eastern Fire Equipment is the only name you need to know when you’re looking for an professional carbide saw chain sharpener. We can repair, sharpen, and recondition your Bullet® Chain or other carbide-tipped chains, making them as good as new again!

Contact us to arrange to send your carbide-tipped chain to our shop, located in Lemoyne, PA, near Harrisburg, PA.